The workstations on all three floors of the Library are equipped with CD/DVD drives that both read and write, front ports for UBS, headphones, and flat/wide screen monitors. All computers have Windows 7 with Word, Excel, and PowerPoint for Office 2010. The machines are regularly updated for all three web browsers, Internet Explorer, Firefox, and Chrome including updates for major plugins like Adobe Acrobat Reader, Flash, and Java. Our goal is to keep these workstations operational and virus free at all times. To accomplish this we install a security software called Deep Freeze that keeps the computers from accepting permanent changes or files once the machine is rebooted. To provide a safe place to save files that can be accessed even after the computer is logged off or restarted, a folder on the desk top has been created.
Printers and Photocopiers
The Library has 4 printer/copiers for public use. The color printer is on 1st floor and black and white printers are on 2nd and 3rd floors. Costs for prints is $0.10 for black and white and $0.20 for color. See the Circulation Desk staff for assistance with paying for prints.
Smart Boards and Monitors
The Library has equipped a large group room on first floor and two conference rooms on second floor with Smart Board technology. There are workstations connected to each that can be used for displaying documents or browsing websites. Instructions for using the Smart Kap IQ application from your smartphone are in each room along with a manual that explains in detail how each component of the Smart Board connects.
The Group Rooms located on the west side of second and third floors have forty inch televisions with an HDMI cable to connect a laptop. There are adapters for Apple devices that can be checked out at the Circulation desk as well as HDMI cables that can connect a laptop to the large screens in the Active Learning Center.
The printer/copier units function as scanners and will convert documents into PDF format and email the document to the user's registered UAMS email account. There is no charge for this service.
How to ask for assistance:
Please see the Circulation Desk staff for assistance. If any of the equipment is not functional or is having issues, please contact the Technical Support team or complete the Technical Issue Reporting form.
Enterprise licensing of Microsoft and other products makes these applications available for Library workstations. By default, Word, Excel, and PowerPoint are installed on each machine, but the Technical Support group can allow access to the other Office 2010 suite of applications upon request. Web based applications such as Blackboard, Webmail, and Lockdown Browser are also installed and supported. In the Quiet/Study area on first floor east, there ten computers that also have two statistical applications licensed by the campus, SAS and SPSS.
We strive to keep the software installed current and receive Campus IT critical updates. If you notice that a product installed is not current or functional, please contact our Technical Support team or fill out the Technical Issue Reporting form.
UAMS has two connections to the wireless network that can be used while on campus and in the Library. If you are a guest on campus, please use the UAMS Guest network. Connection to this network will require authentication through the campus ARUBA network with a valid email address. If you are a faculty, staff, or student, you will want to use the UAMS wireless account. Authentication with your domain credentials is required and if you are using a personal device some wireless settings may have to adjusted. Our Technical Support Team has the knowledge to help if assistance is required.
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