You can create citations in RefWorks to copy to your document, or more conveniently, you can add them while working in your document using a RefWorks add-on. In addition, the add-ons enable you to manage the citations in the: delete, add, restyle, and so forth.

RefWorks Add-ons: Connecting Your Browser, Microsoft Word, and Google Docs to RefWorks Guide 

Save to RefWorks is a bookmarklet that you can install in your browser's favorites (bookmarks) bar. When you are browsing a website that has references that you would like to add to your RefWorks account, select the bookmarklet. RefWorks attempts to save the references and full texts. Save to RefWorks should work on any modern browser.

Save to RefWorks instructions

RefWorks Citation Manager (RCM) is an add-on for Microsoft Word that enables you to run a simplified version of RefWorks inside Word. RCM is a newer, more modern version of Write-n-Cite. In Microsoft Word 2016 and later you may use RCM. It can be obtained through the Microsoft store at no cost.

RefWorks Citation Manager Guide (includes installation instructions for RCM)

*Note- if you are using Word 2016 on an institutional PC that does not allow you to access the Microsoft Store, you can download Write-n-Cite instead. If you are using a Mac with Word 2016 or later, RCM is the required add-in. If you cannot access the Microsoft store to access it, please contact Education & Research Services for assistance or speak directly with IT. 

Write-n-Cite is an add-on for Microsoft Word that enables you to run a simplified version of RefWorks inside of Word. Write-n-Cite enables you to access and cite your references while working in Word, even if you are currently offline. For editions of Microsoft Word pre 2016, you must use Write-N-Cite as your Word add-on. 

Write-N-Cite instructions for Windows or Mac (choose the appropriate link in the tables provided on this page based on your system)

RefWorks for Google Docs is an add-on for Google Docs that enables you to run a simplified version of RefWorks inside of Google Docs. RefWorks for Google Docs enables you to access and cite your references while working in Google Docs.

RefWorks for Google Docs Guide